Tuesday, March 5, 2019
Analyze the different Operational Management (OM) perspective of Walmart Essay
Analyze the different functional Management (OM) perspective of Walmart. Identify the following by writing a makeup (with paragraphs, including an introductory, body, and concluding section) 1) The organic laws name and main communication channel of business,2) A specific type of operations summons that takes organise thither (either function or ingathering), 3) Describe the nature of the operations given your naked as a jaybirdfound understanding of operations instruction and crossingivity. 4) You may identify the dodging or global strategy of that transcription. Turn in your wholeness and only(a) to deuce sc every(a)(prenominal)ywag newspaper publisher by the Module collectible date.Walmart Stores, Inc. or Walmart is an Ameri git unrestricted corporation that runs a kitchen stove of large, discount incision broths. It is the worlds largest public corporation by r correctue, Founded by Sam Walton in 1962, it was structured on October 31, 1969, and listed on the New York Stock Exchange in 1972. It is the largest personal employer in the world and the foursome(a)th largest utility or commercial employer. Walmart is the largest food food market retailer in the United States, with an estimated 20% of the retail grocery and consumables business. It akinwise owns and operates the North Ameri stool comp whatsoever(prenominal), Sams club. The operations that take place in Walmart be specific each(prenominal)y related to produces. Walmart has a bodyatic lift to conducting its operations. It is able to understand the issues and problems to be examine, mea for certains of percourseances to be established and uses scientific and uninflected likewisels to develop effective and efficient solutions to the problems at hand.Irrespective of the nature of organisation and the activities it performs every organization ask to in unified merchandise pay and charitable resources activities to its operations. This operation process is the conversion process. These four forms the basic functions of some(prenominal) organisation.and be mutually interactive.oerations come at the core of every organizational action mechanism and bind the functional atomic number 18as together. out baffleivity and efficiency of work is determined by an efficient system of operations. Hence operations forms argon very essential process of work break away and .corporate level strategies moldiness first be made and whence translated into operational strategies. Operation gentlemans gentlemanagement functions encompass growth trope and victimisation, process conception, location and layout of facilities, substance planning, forecasting, mathematical crosswayion planning and control, planning chain management, maintenance management and continued improvement in operations.The strategy of Walmart is to ext mop up its produces to every possible household and reserve every product available to the common man th jumpy its wid e network of stores all all over the USA.the strategy is withal to provide empowerment and work to as many people as it set up and make the supply chain management a very safe and pro containable process. it gets its groceries from un inhabitn and untapped resources thereby making it a virtual assembly house of change manufactured products. jump out 2Consider Wal-Mart. commingle the concepts and operations management principles that youve been studying in this module and change shape in your one to two page paper addressing the following questions How go for management influence different discussion sections and functions of this organization (i.e., marketing, finance, accounting, human resources, etc.)? What atomic number 18 the difficulties or limitations for implementing PERT and CRM in the organization? Operations are a key functional area in an organization. Irrespective of the activities and the type of business every organization has a couple of(prenominal) cent ral activities to perform. This encompasses operations, marketing, finance and human resources management.Operations pertain to managing the conversion process in an organization. The marketing function is concerned with understanding the requirements of the clients cresting a demand for the products and function and satisfying the guest requirements by delivering the rightly product and gos to the customers at the right time. In order to perform the various activities pertaining to operations and marketing finance is needed for tapping the market for funds and managing the work capital. These activities constitute the finance function. Every organization employs a number of people with varied skills priming and work requirements. Managing the workforce and addressing a host of issues related to them is called human resources management.hrence these four form the basic functions of any organizationThe basic functions of an organization.The four functions moderate mutual inter actions between them. The decisionsinterpreted in each of these functional areas could form an important excitant in a nonher functional area. Typically, organizations begin their yearbook plan with the marketing function of estimating next years deals. This input forms the basis for production planning, procurement planning and all these persist to legitimate estimate of the funds required. This forms an important input for the finance function.wjhile planning has such(prenominal) a sequence of information flows and interactions at the time of executions interactions are even more. The HRM function influences the productive capacity of manpower available in received time the actual production of gods influences the marketing activity to be undertaken and the quantum and clock of funds available from sales.Hence compute management influences every de piecement in an organization. It is difficult to implement PERT because it is a product perseverance and as such Pert is norm ally suited to a service industry of where there are many projects taking off Walmart be primarily a goods industry does non require PERT. Customer relationship management is a though study by the organization of the customer behavior and relationship. Walmarts customer base is so huge that it seems impractical to maintain a CRM of that size. Furthermore the customer is from varied backgrounds and Walmart will non give any use for this. It becomes very expensive to initialize something same this for the size of Walmart. switch 3At the rugged Rock Cafe, like many organizations, project management is a key planning tool. With Hard Rocks constant growth in hotels and cafes, remodeling of existing cafes, scroll for Hard Rock Live concert and casing venues, and planning the annual Rockfest, conductors rely on project management techniques and software to maintain inventory and budget performance. Without Microsoft Project, says Hard Rock Vice-President Chris Tomasso, there is no way to check so many people on the same page. Tomasso is in lade of the Rockfest event, which is attended by well over deoxycytidine monophosphate,000 enthusiastic fans. The challenge is move it off inside a tight 9-month planning horizon. As the event approaches, Tomasso devotes greater energy to its activities. For the first 3 months, Tomasso updates his MS Project charts monthly. because at the 6-month mark, he updates his progress weekly. At the 9- month mark, he checks and corrects his schedule twice aweek. Early in the project management process, Tomasso identifies 10 major tasks (called level 2 activities in a work disruption structure, or WBS) talent booking, ticketing, marketing/PR, online promotion, television, show production, travel, sponsorships, operations, and merchandising. Using a WBS, each of these is further divided into a series of subtasks. The following table identifies 26 of the major activities and subactivities, their immediate predecessors, and t ime estimates. Tomasso enters all of these into the MS Project software. Tomasso alters the MS Project document and the time line as the project progresses. Its okay to change it as long as you keep on track, he states.The day of the rock concert itself is non the end of the project planning. Its nothing besides surprises. A band not world able to get to the venue because of traffic jams is a surprise, however an expect surprise. We had a helicopter on stand-by ready to fly the band in, says Tomasso. On utmost of Rockfest in July, Tomasso and his team have a 3-month reprieve out front starting the project planning process again. Please turn in a paper of one to two pages (page counting does not imply cover and extension phone list) discussing the following questions,The diminutive path is A-D-E-F-G-OThe project completion time is 34 weeks.2. Identify some major challenges a project manager faces in events such as this one. To plan thoroughly all aspects of the project, soli citing the active involvement of all functional areas involved, in order to adjudge and maintain a realistic plan that satisfies their commitment for performance.To control the organization of manpower needed by the projectTo control the basic skillful definition of the project, ensuring that technical versus woo trade-offs determine the specific areas where optimisation is necessary.To lead the people and organizations assigned to the project at any given maneuver in time. Strong positive leading must be exercised in order to keep the many disparate elements moving in the same direction in a co-operative.To monitor performance, costs and efficiency of all elements of the project and the project as a whole, exercising judgement and leadership in determining the causes of problems and facilitating solutionsTo complete the project on schedule and within costs, these being the overall standard by which performance of the project manager is evaluated.Project 4Global firms like kin glike Marine know that the basis for an organizations cosmea is the good or service it provides society. Great products are the keys to success. With hundreds of competitors in the sauce ride business, purplish Marine must work to differentiate itself from the flock. majestic continuously introduces mod, spunky- fibre untested gravy boats. Its differentiation strategy is currently reflected in a product line consisting of 22 models. tho why must purple Marine forever worry to the highest degree endeavoring sunrise(prenominal) boats? The answer is that every product has a support regular recurrence. Products are born. They live and they die. As sort 5.1 shows, a products receiveing cycle can be divided into four phases introduction, growth, maturity, and discipline.Figure 5.2 shows the four aliveness cycle stages and the relationship of product sales, costs, and profit over the life cycle of a product. When Regal is developing a saucy model boat, it typically has a negative cash flow. If the boat is successful, those losses may be recovered and yield a profit preceding to its diminution. The life cycle for a successful Regal boat is triad to five years.To maintain this stream of innovative peeled products, Regal forever seeks aspiration input from customers, dealers, and consultants. Design ideas rapidly find themselves in Regals styling studio, where Computer Aided Design (CAD) technology speeds the development process. A Regal material body engineer can start with a rough sketch or even just an idea and use the pictural display power of CAD as a drafting advance to construct the geometry of the sassy boat. The CAD system tendings the objecter determine engine room data such as the strength, dimensions, or weight. It withal allows the designer to be sure all parts will fit together. Existing boat designs are always evolving as the company tries to stay stylish and matched. Moreover, with life cycles so short, a steady st ream of un employ products is required. A few years ago, the new-made product was the 3-passenger $11,000 Rush, a small, but powerful boat capable of pulling a water-skier.The next year, it was a 20-foot inboard-outboard performance boat with so many changes that it won prize later prize in the industry. Then it was a redesigned 42-foot Commodore that sleeps six in luxury staterooms. With all these models and innovations, Regal designersand production personnel are under pressure to respond quickly. By getting key suppliers on board early and urging them to introduce at the design stage, Regal improves both innovations and quality while swiftness product development. Regal finds that the sooner it aims suppliers on board, the faster it can start new boats to the market. The first stage in actual production is the creation of the plug, a foam-based carving utilise to make the molds for fiberglass hulls and decks. Specifications from the CAD system drive the carving process. Once the plug is carved, the permanent molds for each new hull and deck design are formed. Molds take about 4-8 weeks to make and are all handmade. Similar molds are made for many of the separate features in Regal boatsfrom galley and stateroom components to lavatories and shouts. Finished molds can be conjugate and used to make thousands of boats.Please turn in a paper of one to two pages (page counting does not include cover and reference list) discussing the following questions, 1. How does the concept of product life cycle apply to Regal Marine products? 2. What strategy does Regal use to stay competitive?3. What amiable of benefits are Regal achieving by using CAD technology quite a than traditional drafting techniques?Project 4The product life cycle that applies to proud leatherneck products is new boats every three to five years. To be competitive every boat that is manufactured has four stages .the introduction and the design conceptualization is the most important stage. Once the design has been conceptualized it becomes easy to transplant the design into an acceptable model by the CAD models. Then it is introduced into the market. The innovations and the new design boats help the market and it grows fast that the entire market is full of the new design boats from over-embellished marines. This is the maturity stage of the boat life cycle. Every boat lover has a new boat design of noble marines and then the stagnation starts and the sales of boat decline gradually at first and then very quickly. this is a sure sign that the life cycle of the new design is coming to an end and obsoletion has set in .if this is not tackled then the firm will be incurring losses on more production. So this is anindication that regal marines have to start looking for an otherwise new design to sub the one that in just going out of vogue.Regal marines competitive strategy is right from the customers themselves. Every design and thought that goes into making bo ats comes from the customers themselves. The customers suppliers and designers are all together in the studio of the regal marines while designing a new boat of enhancing features of existing models. This allows for regal marines to feel the pulse of the market and besides help in shot in trends and innovations. Since every product is manufactured and customized as per customer design and style this helps regal marines to bring in the right edge to the sale and product and allows it to stay competitive. The brand of Boats from regal marines sells because there is always something new to every boat that is introduced in the market. Regal marines product development cell has a good combination of suppliers too. It uses the suppliers input in the design stage by urging them to participate in the design drafting process. This helps in speeding up the initial design process. magic spell competitors lose out on time regal marines is able to take advantage on time. Regal finds that the sooner it brings suppliers on board, the faster it can bring new boats to the market this competitive strategy also allows for competitive set with enhanced features. This is the gaining advantage that regal marines have.The traditional drafting method needs precision and perfection and usually takes some days to design. The prototype of the design cannot be seen unless the drawing is fully complete. This is not so in the fiber of Cad. if a few necessary dimensions are given and the shape elect the CAD design engineers can bring out hundreds of designs of the prototype and up(a) upon the concept as the design proceeds. This is the greatest advantage of CAD designing. Improvements can go along simultaneously. This is not only faster but innovative too. The errors that arise out of human calculations and design lengths can be avoided though computer designing. The parts of the design can be fitted redesigned and reengineered based of specifications and new inputs. This allows for innovations and new concepts. The CAD also gives suggestions for new designs which can be alter upon. Styles and engineering models can be used to stay ahead of others. This is the greatest advantage of The CAD over traditional patterns of design. The CAD allows regal marine engineers to be constantly under pressure to bring ininnovations in boat design and models. This also has led to improving the efficiency of Regal marine product service lines.Project 5Consider Wal-Mart. Integrate the concepts and operations management principles that youve been studying in this module and turn in your one to two page paper addressing the following questions 1) How product design is applied in decision-making of that organization? 2) Can you describe a Product Life Cycles in the organization? 3) How different Issues for Product Development are applied in the organization? Project 5Walmart a promethium Grocery store and the largest chain store in the USA has been constantly striving to improve its product design. In the design of a consumer product not only is the manufactured cost of interest, but also the quality of the product delivered and how well the product meets customer expectations is studied. Walmart has been able to sustain this competitive advantage by staying ahead of others in designing delivering products in new mold Walmart product can be distinguished just by design and packaging. Products sold by Walmart have measurable and non measurable attributes too hence both these have to consider while preparing a design plan for its products. Cost is a very important attribute of product design. a key decision making process is the constitution of cost. Walmart has been attach as the cost price sop or a lucky shop.Having scored on this advantage Walmart needs to design its product and decide on the most important factor of cost. Many of the decisions regarding cost and quality are made in the preliminary design stage where the design engineers and the cost en gineers sit together to make a workable proposition keeping the corporate strategy in mind. Hence these two put together deliver a product that can be afford by a maximum number of people. Since the consumer market is a fast changing one no product design can be kept constant for long. there is great uncertainty regarding this hence this decision of whether to constipate to same design or keeping changing the design as per consumer preferences is a decision that has to be taken promptly so that products can have the voice communication value. Too much newness and change may also lead to undesirable results somemultiplication.Where there is a degree of uncertainty in designperformance levels, customer preferences, and even in the goals for the design itself have to change immediately so that the product reaches the shelves with the newness that is anticipated from every Walmart store. The Walmarts products are fast-moving consumer goods and durables and groceries which have shor t shelf lives. The product life cycles of products at Walmart are varying from 2 months to 2 years. That is why it is called a FMCG sector. Even earlier a product has been introduced it become out of fashion and obsolete. Such products life cycle is very short and these products will not be able to bring in that competitive advantage to Walmart. about of the products that Walmart deals have short PLCs. even before the growth rate starts the decline set in. this call for continuous product improvement and great innovations in product life cycle management. Every product here has a tangible attribute and consumers want that attribute in every new product line. This is a challenge that Walmart has been continually striving for. Walmarts issues of product development are many and are challenging to the very existence of this chain stores.The issues are generated not only from managing the wide variety of products but continually striving for error generating highest customer satisfact ion. The watchword of product development is innovation. The market place is so crowded that unless Walmart caters to this it cannot sustain in the market. It keeps innovation as the watchword every customer need has to be met and new initiatives have to be optimized to meet the needs of the ever changing consumer market. This is critical to the success of any product development agenda. An ideal marketing salmagundi should be approached by the organization so that product development is optimized. This would help in sustaining the advantage of product development issues.Project 6The Arnold Palmer infirmary (APH) in Orlando, Florida, is one of the busiest and most respected infirmarys for the medical treatment of small fryren and women in the U.S. Since its opening on golfing legend Arnold Palmers birthday kinsfolk 10, 1989, more than 1.5 million children and women have passed by means of its doors. It is the fourth busiest drive and delivery infirmary in the U.S. and the large st neonatal intensive solicitude building block in the Southeast. And APH ranks fifth out of 5,000 hospitals nationwide in patient role satisfaction.Part of the debate for APHs success, says Executive Director Kathy Swanson, is our continuous improvement process. Our goal is 100% patient satisfaction. But getting there means constantly examining and reexamining everything we do, from patient flow, to cleanliness, to layout space, to colors on the walls, to speed of medication delivery from the pharmacy to a patient.Continuous improvement is a huge and never-ending task. One of the tools the hospital uses consistently is the process flowchart. Staffer Diane Bowles, who carries the Clinical Practice Improvement Consultant, charts score of processes. Bowless flowcharts help study ways to improve the turn more or less of a vacated room (especially important in a hospital that has operated at cxxx% of capacity for years), speed up the admission process, and deliver warm meals warm. L ately, APH has been examining the flow of maternal quality patients (and their paperwork) from the moment they enter the hospital until they are loosed, hopefully with their healthful kid a day or two later. The flow of maternity patients follows these steps1. Enter APHs Labor & address check-in desk entrance.2. If the flub is born en route or if birth is imminent, the beget and mess up are taken by elevator and memoired and admitted right off at bedside. They are then taken to a Labor & economy Triage room on the 8th floor for an exam. If there are no complications, the sustain and bodge go to step 6.3. If the baby is not yet born, the front desk asks if the mother is preregistered. (Most do preregister at the 2830-week pregnancy mark). If she is not, she goes to the registration topographic point on the first floor.4. The pregnant woman is taken to Labor & Delivery Triage on the 8th floor for assessment. If she is ready to deliver, she is taken to a Labor & Delivery ( L&D) room on the 2nd floor until the baby is born. If she is not ready, she goes to step 5.5. Pregnant women not ready to deliver (i.e., no contractions or un backgroundable alarm) are either sent home to return on a later date and reenter the system at that time, or if contractions are not yet close enough, they are sent to walk around the hospital grounds (to encourage progress) and then return toLabor & Delivery Triage at a prescribed time.6. When the baby is born, if there are no complications, after 2 hours the mother and baby are transferred to a mother-baby sustenance unit room on floors 3, 4, or 5 for an average of 4044 hours.7. If there are complications with the mother, she goes to an operating room and/or intensive care unit. From there, she goes back to a motherbaby care room upon stabilization or is discharged at another time if not stabilized. Complications for the baby may result in a stay in the neonatal Intensive Care Unit (NICU) before transfer to the baby bab ys room near the mothers room. If the baby cannot be stabilized for discharge with the mother, the baby is discharged later.8. Mother and/or baby, when ready, are discharged and taken by wheelchair to the discharge exit for pickup to travel home. Please turn in a paper of one to two pages (page counting does not include cover and reference list) discussing the following questions, 1. As Dianes new assistant, you need to flowchart this process. Explain how the process might be modify once you have completed the chart.2. If a mother is scheduled for a Caesarean-section birth (i.e., the baby is removed from the womb surgically), how would this flowchart change?3. If all mothers were electronically (or manually) preregistered, how would the flowchart change? Redraw the chart to show your changes.4. Describe in detail a process that the hospital could analyze, besides the ones mentioned in this case.Project 6Staffer Diane Bowles is the Clinical Practice Improvement Consultant, who chart s scores of processes. Her inputs are very important for efficient room processes and admission processes. As Dianes assistant I would first acquaint myself with the flow of Dianas flowchart. I would take a few days to study the various inputs and the process flows. Once this is done then I could suggest improvements if any. I feel that there is only place wherethere is a scope for improvement. This would also help in getting the rooms vacated on time without the fit of waiting for rooms to be vacated. I would not initiate any changes because the flow chart of processes has been very successful and critical to the 130% capacity of the operational levels of the hospitals only would like to improve upon the levels of floors of the various units.The process as such is maintained very well but the floors on which facilities for labor covers for operations and normal delivery are scattered and in case of any emergency the patient has to be shifted many times up and down. This not only wastes critical time but also man power. I suggest that the seventh and the eight floors be exclusively used as labor covers and operation theaters and the rest of th4 floors be used in any order convenient for doctors nurses and other therapists. A mother who is evaluate to be operated upon needs to jump from process 1 to 7 without any intervening steps. the process 7 would become step 2 as the mother has already registered and ready for the cesarean .then step 6 could be followed the mother and child sent to the ante natal care and then step 8 .in process flow chart for a mother who is to be operated upon. she need not go through any other step as it is not required. Pre-registration should become mandatory fro all expectant mothers.Then the order of the flowchart would change with step 3 bonny step 1 and step 322 and others following each other. thither should be no instant admission process .since all mothers are treat only by this hospital doctors pre-registration must bec ome compulsory. That way the no of patients and mothers to be admitted for delivery on any particular day can be assessed and particularly over crowded seasons can be studied and staff arranged for emergencies. A process for a hospital specializing in obstetrics and child birth could be as follows 1. Expectant mothers to pre register with the hospital either manually of electronically in the 30th week of pregnancy. 2. The registration number to be produced during time of admission with doctors diagnosis. 3,. If the mother is due for a cesarean, admission should take place before 6 hours and the mother should be taken to floor 7 for operative care and then proceed to step 6 4.If the mother is due for normal delivery and the birth of the child can happen any time, the mother and baby are taken by elevator and registered and admitted directly at bedside. They are then taken to a Labor & Delivery Triage room on the 8th floor for an exam. If there are nocomplications, the mother and bab y go to step 6. 5. If the mother has s bowl some more time for delivery she is asked to go around the hospital till the contractions start and then goes to step 6. 6. The mother is taken to the labor ward and after successful child birth she goes to the mother and child ward and then to step 7 7. After observation and mother and child found healthy they are discharged and then to step 9 8. if the mother is found healthy and the child is found not fit enough to be discharged the child is taken to the natal care centre and the mother goes to step 9. 9. The mother and baby discharged with dates deal fro the next check up with post natal care dates..Project 7Consider Walmart. Integrate the concepts and operations management principles that youve been studying in this module and turn in your one to two page paper addressing the following questions 1) What process strategy (form the four process strategies) is applied in that organization?2) Where is the headquarter (or distribution cent er) of the organization? Are there any benefits spatial relation there? If you could need, where would you choose?Project 7The process strategy is also called the job shop process. The process focus at Walmart is basically strategized around the low volume low variety type. The goods that are sold in Walmart are a large variety of goods with small quantities on the shelf. If one goes through the Walmart shelves it is noticeable that there are hundreds of varieties of goods of all types and brands but one can never buy in masses just because Walmart does not stock them in bulk. It is not categorized as a bulk store but a retail chain store. The facilities of each department starting from the procurement to delivery are all specific processes and are organized around specific activities. Every activity is done in a specialized way by the department and process concerned. There is heavy centralization of process leading tohigh execution times and perfection in operations. The procur ement department is centralized with a specialists working on processes and jobs. The store stocks goods according to the ever changing demands of the customers so the product range at Walmart is highly flexible.The stores allows for product flexibility. Since majority of the work of outlay and product stocking is done manually the store incurs heavy cost on distribution. Except for billing and inventory every other activity is manually done. This leads not only to heavy man power requirement but also lot of human errors that cannot be avoided. This makes way for repetitions and sometimes high levels of inefficiencies. Because of the high manual work the sophisticated machines are seldom used and are all put in cold storage. To show that the store is organized around the latest technology the machines have been ordered and put in place but they are neither used nor automated. This calls for slug cost. Another main characteristic of the Walmart chain stores are the varying product flows making planning and scheduling a challenge. It is very difficult to estimate in advance the flow of a product during a week in advance. this calls for either over stocking a product or non availability of the product hence the floor managers job of stocking the right quantity during the time of demand becomes a challenge. This is the most difficult part of the process flow in Walmart.The work processes are very fantastic in the sense that one cannot apply any strategy of operations management and organization behavior here. The assembly process is also a challenge for every department of Walmart. The Walmart chain stores are headquartered at Bentonville, Benton County, Arkansas, 72716. The reason for having the headquarters there is quite obvious because it was here that Sam Walton exposed the companys first discount store in 1962.the master store is now a tourist spot. This small town has not only a big store but all offices of Walmart including the corporate office here. There could be no benefits here except having a sentimental value to having the head office near the original store. Since theses are the corporate offices and do not actually carry out operations of sully chain and procurement it does not matter. This headquarters is management office as all other Walmart stores operate on their own through centralized market pool. Hence procurement and distribution is done through the local stores but decisions regarding corporate policies are excused from the headquarters. I wouldchoose the same.Referencesdedeksoncenter.net/Classweb/MSIS_301/MSIS301_Slides/OperationsMGT_hr8_ppt07.ppt http//walmartstores.com/P
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